Mobile / Sports
At 77jet, we collect only the account and transaction data needed to run your wallet, process payments through bKash, Rocket or Bank Transfer, and keep your session secure. This policy sets out exactly what we collect, why we collect it, and what choices you have — with access depending on your local law and eligible region.
When you open an account on 77jet, we collect the details you submit during registration: your name, email address, mobile number and the payment method you link to your wallet. If you use bKash or Rocket to fund your account, the mobile wallet number associated with that transaction is recorded alongside the transaction reference. For Bank Transfer deposits, the account or reference number is stored in your transaction log. We do not store full card or wallet credentials on our servers — payment processors handle that layer independently. We also collect session data: device type, browser version, IP address and the pages you navigate inside the lobby. This helps us detect unusual access patterns and keep your account from being used by someone else. We do not sell this session data to advertisers. Retention periods follow the requirements set by the applicable jurisdiction; where local law requires a longer minimum, we apply that minimum. You can ask us what data we hold on your account at any time through the support route described in this policy. Access to and use of 77jet depends on your local law and eligible region.
When your deposit comes through bKash, we log the mobile number and transaction reference tied to that payment. This record lives in your transaction history and is not shared with unrelated third parties.
Rocket transfers generate a transaction reference stored against your account. We use this for dispute resolution and account reconciliation only, not for marketing profiling or third-party data sharing.
For Bank Transfer deposits, the reference number you submit is kept in your account ledger. You can review this record in your transaction log after logging in to your account.
IP address, device type and browser version are logged per session. We use this data to flag access that looks out of pattern for your account — not to build an advertising profile.
This policy covers data we collect and process directly through the 77jet platform — your account registration, wallet activity, session logs and any support messages you send us. It does not extend to services or websites that sit outside 77jet's own domain. If you follow a link away from 77jet, the privacy practice of that destination applies, not ours. We encourage you to check those policies separately before sharing any information there.
Registration details, login credentials and session tokens fall inside this policy. We control how they are stored, how long they are kept and who within our team can access them.
Deposits and withdrawal records processed through bKash, Rocket or Bank Transfer are covered here. The payment processor's own terms also apply to the leg of the transaction they handle.
Pages you visit, games you open and lobby navigation data are logged under this policy. We use this to improve page performance, not to build individual advertising profiles.
External links, game studio platforms and payment gateway interfaces operate under their own privacy terms. This policy does not govern what those third parties do with data on their own systems.
You have several concrete options available to you regarding the data 77jet holds on your account. First, you can ask us to send you a summary of the personal data stored against your account — this includes registration details, transaction references and any support tickets you have raised. Second, if any detail we hold is wrong — for example, your mobile number linked to a bKash wallet — you can request a correction through our support channel and we will update the record after verifying your identity. Third, you can ask us to delete data we no longer need to hold for legal or operational reasons; we will confirm what we can and cannot remove given applicable jurisdiction requirements. Fourth, if you have a question about how a specific piece of data is being used, you can raise it directly with us — the contact routes are listed in the support section below. All requests are handled subject to your local law and the eligible region conditions that apply to your account.
Log in and open your account settings to see the registration and transaction data currently held. For a full data summary, contact us through the support route listed on this page.
If a stored detail is wrong — mobile number, email or linked wallet reference — raise a correction request with our support team. We verify your identity before making any change.
If you are unsure why a specific piece of data was collected or how it is being used, send us a direct query. We will explain the purpose and legal basis as it applies to your account.
You may request deletion of data we no longer need to retain. We will confirm what can be removed under the jurisdiction requirements that apply and process eligible requests in writing.
If you need to raise a privacy question, request your data or correct a stored detail, use the contact routes below. We respond to privacy queries through the same channels we use for account support. All requests should include your registered email address or mobile number so we can locate your account record without delay. Access and response timelines depend on the nature of your request and your applicable jurisdiction.
Open the live chat widget inside your logged-in account to raise a privacy query directly. Describe what you need and our support team will route it to the right person.
Send your data request or privacy question to our published support email address. Include your registered mobile number or email so we can match the request to your account record.
The help section inside your account lists current support routes and any updates to contact details. Check there first if you are unsure which channel to use for your specific request.
We apply access controls so that only the team roles that need your data for account operations, payment reconciliation or support can see it. Cookie data is used to keep your session active and remember your lobby preferences; it is not used to track you across unrelated websites. You can manage cookie permissions through your browser settings, though some account functions depend on session cookies to work correctly. We review retention schedules periodically and remove data that no longer serves a documented operational or legal purpose.
Your account data is restricted to the internal roles that need it — support, payment reconciliation and compliance. We do not give broad internal access to personal records beyond what each role requires.
Session cookies keep your lobby state active and remember display preferences. We do not use tracking cookies to build advertising profiles or share browsing behaviour with external ad networks.
We keep data for as long as applicable law or operational need requires. When the retention period ends, records are removed from active systems. You can ask us about the period that applies to your account.
When this policy is updated, we post the revised version at this address and note the effective date. Continuing to use your account after a posted update means you have seen the revised terms.
These answers cover the questions we hear most about how 77jet handles your data, what you can request and who to contact. If your question is not here, use the support routes listed above.
We store your name, email address, registered mobile number and the payment reference linked to your first wallet transaction — for example, the bKash or Rocket number you used. Session data such as device type and IP address is also logged for account security purposes.
Yes. Log in and open your account settings to view your registration and transaction records. For a full summary including session logs, contact us via live chat or email with your registered mobile number and we will compile the data held on your account.
Raise a correction request through our live chat or email support channel. Include the detail that needs changing and the correct version. We verify your identity before updating any stored record, so have your registered mobile number ready when you contact us.
We share data only where it is necessary to process your transaction — for example, passing a payment reference to the bKash or Bank Transfer gateway. We do not sell account or session data to advertisers or unrelated third-party data brokers.
Retention periods depend on the applicable jurisdiction and the type of data involved. Transaction records may be kept longer than session logs due to legal requirements. You can ask us directly what period applies to your specific account and request removal of data no longer needed.
We post the updated policy at this page address and note when the change takes effect. We recommend checking this page periodically. If a change materially affects how your data is used, we will communicate it through your registered account contact details where practical.